FAQ

What can we help you with today?

Contact Details

FXTM has offices in a number of cities and countries, for more details please refer to our Contact us page.

You can contact our Customer Support Department for any questions you may have regarding any part of your experience. From registration, to downloading your platform, to accessing MyFXTM.

Monday to Friday: 24 hours

Saturday: 11:00-16:00

Sunday: 12:00-20:00

(GMT+2/GMT+3 during Daylight Saving Time)

You can contact us by calling +44 203 734 10 25, via Live Chat, or by email [email protected].

You can contact our Account Opening Department for any questions relating to completing and verifying your profile.

Monday to Friday: 24 hours

Saturday & Sunday: 12:00 AM - 20:00 PM

(GMT+2/GMT+3 during Daylight Saving Time)

Email: [email protected].

You can contact our Back Office Department for any questions relating to your deposits, withdrawals and payment methods.

Monday to Friday: 02:00 - 20:00

Sunday: 13:00 - 17:00  

(GMT+2/GMT+3 during Daylight Saving Time)

You can email [email protected].

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Risk warning: Trading is risky. Your capital is at risk. Exinity Limited is regulated by FSC (Mauritius).